VGS Support
We believe that a high level of support for all of our products is as important as high quality software. This section will deal with support issues of all our products.
Telephone Support
You can contact our telephone support line for direct access to one of our technical support specialists*.
The telephone support line is available 09:00Hrs - 17:00Hrs (GMT), Monday - Friday (not including Bank Holidays).
- International Telephone Support: +44 906 30 20 333
- UK Telephone Support: (0906) 30 20 333
Please note that any non-technical queries should be directed to the general enquiries email/telephone number, not the above technical support email/telephone number.
Email Support:
Alternatively, you can contact us by email with your support question. We will endeavour to process all emails within a 48 hour period.
Please ensure that you insert the product name or query type in the subject of the email when submitting your request.
- Technical Support Email: mailto:support@vernongate.com
Please note, that any non-technical queries should be directed to the general enquiries email/telephone number, not the above technical support email/telephone number.
Non-technical support
Click here to be taken to our contacts page, where you will find all other non-technical contact details. Alternatively, select 'Contact Us' from the navigation bar at any time.